SAURABH SHARMA

UX Research + Strategy

  • Home

  • Blog: UX Strategy and Research

  • More

    Use tab to navigate through the menu items.
    • linkedin
    • twitter
    • blogger
    • instagram
    • All Posts
    • Insights
    • Experience Design
    • UX Strategy
    • Urban Planning
    • UX Research
    • Branding
    • Marketing
    • Digital Marketing
    • Content Strategy
    • Information Architecture
    • Conversion
    • Website Strategy
    • User Testing
    • Customer Satisfaction
    • Customer Feedback
    • Customer Focus
    Search
    Don't ask users how satisfied they are
    Saurabh Sharma
    • Feb 23, 2020
    • 5 min

    Don't ask users how satisfied they are

    User feedback shouldn’t be “product focused.” This is a business centric view. Feedback should be “customer focused.” Here is how to do it.
    94 views0 comments
     

    ©2018 by Saurabh Sharma. Proudly created with Wix.com